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Inspire HR not working after a swim

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‎09-07-2021 12:02

‎09-07-2021 12:02

Hi!

My inspire HR stopped working after a swim this afternoon. The battery was at 50% at that time. The screen stays black since.
I ve tried to charge it and reset it… still nothing. 
When trying to synchronize while charging, the screen works for a couple of seconds but as soon as I disconnect it from the charge, black screen again.. 

any idea on what I could do to fix that? 

thanks 🙂

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‎09-07-2021 12:55 - last edited on ‎12-10-2024 05:32 by Fitbit Moderator

‎09-07-2021 12:55 - last edited on ‎12-10-2024 05:32 by Fitbit Moderator

@Djou45 Welcome to the Fitbit Community!

Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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