Inspire HR not working after swim

[Patrickstar2016]

Rinsed off in a shallow part of the ocean for under 5 minutes. After that, Inspire HR I’ve had for a year has stopped working. I hadn’t fully charged earlier today then died after water. Let it dry out for all day and then charged at night. Inspire HR will not swipe. Reset Fitbit per forum instructions and not having luck with any swiping and will not turn on most times. Please help

Moderator edit: subject for clarity 

[Amy1977D]

Same thing happened to me and all I got was a 35% discount off a new one.  I read on here it's from an update but Fitbit says it's not.  Seems like lots and lots of people are having this same issue.

[LiliyaFitbit]

Welcome to the Fitbit Community, @Patrickstar2016. It’s good to see you in the community, @Amy1977D.

@Patrickstar2016 Thanks for the details shared in your post and for already trying to resolve the issue. Since you've already tried restarting your tracker, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

@Amy1977D Thank you for joining the thread and sharing your experience. I understand your concern, I am sure our Support team tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.

See you around.