Inspire HR notifications and active minutes issues

[Sej57]

It has been so long since I’m able to get text messages to show up on my Fitbit which is one of the main reasons I upgraded to this version and each time I call they tell me to update everything and I’m no dummy, I’ve deleted, removed Fitbit , started phone up again all of that to avoid the basic troubleshooting routes. Now my active minutes keep showing up as zero and I’m so pissed!

Moderator Edit: Clarified subject

[CaroF]

My active minutes also haven't been showing up, and when I check my workouts in the app it shows that my heart rate was in the active long enough that it should have logged them, but my active minutes are still stuck at 0, which is very frustrating. 

[AlejandraFitbit]

Hey @Sej57 and @CaroF, welcome to the Forums.

I understand how are you feeling and appreciate all the efforts in trying to fix the issues you have been experiencing with your trackers. Regarding the active minutes, I recommend restarting the units by following the steps in the article: How do I restart my Fitbit device?.

Now about the notifications, follow the ones in the article: How do I get notifications from my phone on my Fitbit device?.

Have a good day!