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Inspire HR notifications not working on iPhone 7

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‎07-30-2019 14:48 - last edited on ‎07-31-2019 07:39 by Fitbit Moderator

‎07-30-2019 14:48 - last edited on ‎07-31-2019 07:39 by Fitbit Moderator

Every time I get on the Fitbit app on my iPhone7+ and tap the notifications button it says Bluetooth needs to be paired and then loads forever and doesn’t work. My Bluetooth was paired though on my settings app

 

 

Moderator edit: updated subject for clarity

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‎07-31-2019 08:21 - last edited on ‎03-21-2025 08:06 by Fitbit Moderator

‎07-31-2019 08:21 - last edited on ‎03-21-2025 08:06 by Fitbit Moderator

@vanloon, welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Inspire HR notifications. Try clearing the bluetooth connection between your phone and your tracker by doing the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-31-2019 12:46

In response to AlvaroFitbit

‎07-31-2019 12:46

Thank you!! I got it fixed yesterday after trying a bunch of things. Thanks for taking your time to answer though. 

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‎08-20-2020 23:35

In response to AlvaroFitbit

‎08-20-2020 23:35

tried that 3 times. Doesn't work. Bluetooth searching wheel just spins around.

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‎08-20-2020 23:41

In response to Belgrave

‎08-20-2020 23:41

However, when I did a reboot it did sync but no sign of Bluetooth working. How does that happen?

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