Inspire HR often shows "No data" for HRV

[pirateforhire]

I'm noticing an issue with my Inspire HR. In the last couple weeks there have been at least 3 times that it says "No data" for the HRV health metric. Possibly more, but it's hard to go back to the graph and identify which days have been missed. It will track breathing rate and resting heart rate consistently without fail, but it seems to have issues consistently collecting HRV. 

I know it can't collect data if you don't get enough sleep, but there is always at least 6.5hrs of sleep data if not my more regular 7.5hrs of sleep. And again, no issues tracking breathing or heart rate so it doesn't seem to be an issue with the fit of the band, etc. 

Any ideas on why this happens? Thanks!

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @pirateforhire.

Thanks for the details shared in your post. I understand your concern and recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? 

For more information about Heart-rate variability data, see What should I know about health metrics in the Fitbit app? 

Hope this helps. 

[Robert-H]

I am having the same issue so I can’t help you there.  But in regards to your comment:

“Possibly more, but it's hard to go back to the graph and identify which days have been missed.“

Go to health metrics and click ‘Learn More’ under each metric and it will show you daily results grouped by week.  So you can go back a few months to see past data.

[lillirosa]

This just started happening to me, two days now. Never happened before. It collected sleep data as usual. As suggested above, I checked to see if the app is up to date, and it recently updated, so I am wondering if it could be the update that actually caused it? 

[boatdrinx40]

Having the same issue but my iOS is up to date. I recently updated it but I think it was a few days before the app stopped capturing this information.

App is up to date as well.

Moderator edit: merged reply

[SG311]

Same issue

[pirateforhire]

I have made sure my app is up to date, but now the problem has worsened. Not only am I not having HRV tracked at all, it has stopped collecting the breathing rate as well. Heart rate, sleep data and all other data is still being collected. 

Is this a known issue? Is there an app version that I can roll back to in order to collect this data again?

[SunsetRunner]

My wife and I are having the same issue. No BR or HRV but RHR is fine as are all other areas. There was an update 2 days ago which seems to have broken the ability to record breath rate and HRV. All we both get is no data.

[Robert-H]

Same here. Similar to other posters, I woke up Thursday morning to my watch battery completely drained.  I fully charged it and it rapidly drained by the hour.  It forced me to reload it.  After the watch factory reset and manually updating the IOS application, the new stats modules show up in the software.  But then the RHR and HRV stopped working.  

Hopefully they will figure out a better update deployment process or switch to a manual process.

[Kmarsh8055]

Same here! And I very much need the HRV info because I've just started a new medical treatment designed to improve my very low HRV.  Could not be worse timing to lose this critical feature! 😞 

Same here! And I very much need the HRV info because I've just started a new medical treatment designed to improve my very low HRV.  Could not be worse timing to lose this critical feature! 

 Moderator edit: merged reply

[MTVLC]

Same issue for me... 3 nights in a row now Health Metrics have shown No Data for BR and HRV. Everything else tracks fine. I updated to latest 3.43.1 and tracker is up to date as well. What gives? Fix this!!

[Angelrev]

Same issue here for last few days.  Very frustrating 

[SunsetRunner]

Can we please have an update on the issues outlined in thread regarding BR and HRV no longer tracking?

[boatdrinx40]

Mine is back this morning! Missing the past few days but today/last night recorded data. 

[lillirosa]

Just checked, and mine is also back but missing the previous three days. Hopefully this is now fixed for everyone. 

[SunsetRunner]

Both my wife and I also have data from last night but not previous 2 days. Hopefully it's fixed now.

[Angelrev]

Mine is working again this morning!

[SunsetRunner]

Looks like it's stopped tracking again this morning

[LiliyaFitbit]

Hello everyone. For all of you who are new to the Fitbit community, welcome!

Thank you for the details mentioned and the troubleshooting performed. I understand how you are feeling and would like to confirm that our team resolved an issue that affected your health metrics data. This data should be showing now.  

You can find more information about health metrics in What should I know about health metrics in the Fitbit app?