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Inspire HR only shows clock and stats below it, but no longer swipes

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‎08-07-2020 18:41

‎08-07-2020 18:41

After rebooting the device numerous times with the charger and holding the device for 5 seconds as well as deleting tracker from app and reinstalling it, my inspire HR no longer swipes to show exercises and other stats. I have also changed clock faces but it is still not able to swipe. I have deleted my fitbit app and reinstalled again, but it didn't solve the problem either. 

 

Are there any other solutions for this problem or is my device broken? Also, all suggestions from other post have not been successful remedies. 

 

Thanks

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‎08-09-2020 17:43

‎08-09-2020 17:43

Welcome to the Fitbit Community, @Plutonion. 

 

I am sorry to hear the screen on your Inspire HR no longer swipes. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I understand your concern, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. Please keep an eye on your inbox.

 

Let me know if you have any questions.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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