Inspire HR paired with Pixel 2 not syncing

[FittLizzIdd]

Inspire HR paired with Pixel 2 Android since puchase July 2019. The past week it keeps losing syncing ability, saying no device found. I have to troubleshoot every time, and it NEVER works on first attempt. I've been using all steps for the last 40 minute with no results. fWIW, it's hard to restart, placing on charging cable and holding power down for 5 seconds doesn't always work. Found a video that shows to hold 8 seconds then hold again, this has better results. 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@FittLizzIdd A warm welcome to our Community!

Let me help you with your Inspire HR not syncing with your phone. You can try the following:

• Go to your phone's bluetooth settings and remove all devices listed there.
• Restart your phone and restart your device. 
• Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
• You can find additional suggestions here.

Let me know how it goes.

[FittLizzIdd]

Thank you for the response. These tips are all listed in the help section. I always try them in order, and I always end up having to restart the watch several times. Also, that last incident before I posted, it app must have "lost" the device while I slept, because it only tracked my sleep until 3:41 am, even though I slept until 5:27 am. 

[Brad4859]

we are having the same problem with my wife's inspire HR. Previously worked fine and now it does not sync no matter what list of changes we make. that includes restarting the phones, Bluetooth off and on, clearing devices

[LostEchoes]

I'm reading that some people seem to have found a workaround for the sync issues by uninstalling the 3.x version of the Fitbit app from their phones and sideloading the 2.95 version. This might be a temporary solution until a working 3.x version is released.