Inspire HR quit working after swim activity

[Sundeck20]

My Inspire HR got wet (one dive in pool and took it off) and next day battery started draining within 4 hours. Thought it was okay recharging but then screen went black. I put in rice for 48 hours. Charged it for 24hrs. Went thru every restart suggestion to no avail. Repeated all those steps couple of times. Have had several fitbits over the years. Purchased this within last 10months. Beyond disappointed in this version especially with higher cost. Literally was exposed to water once for less than a minute. Please help! Thank you!

Moderator Edit: Clarified subject

[Odyssey13]

You'll need customer support to get the authorization @Sundeck20 

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help. If you email, please know that each subsequent email will put you at the bottom of the queue, which will cause you to wait longer.

USA: call (877) 623-4997 
UK: call 0800 069 8505
INDIA: call 000 800 050 1057  

IRELAND: call 01 691 7502 (country prefix: +353)
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1

[Sundeck20]

Thank you. I did try to go direct and system automatically sent me to
community link. I'll wait it out. Thank you

[Odyssey13]

I'd call if you have the time. Some people find the live chat helpful. Middle of the week might not take as long to get help. I never call places first or last of the week.