Inspire HR randomly gaining and losing steps

[Snuke]

My Inspire HR fitbit is new. Worked well on week 1. Week 2 is randomly jumped from approximately 6000 or 7000 steps up to 10000 steps on half the days. After an hour or so, it would go back to 6000 or 7000 ish steps which was probably closer to accurate. This continued randomly this week, but now it also loses steps sometimes.  Today, I really had over 10000 steps, but when I checked an hour later, I had only 150 steps for the day. Wondering if I should return it or if there is an easy solution. 

[AlvaroFitbit]

@Snuke It's great to have you here! 

Let me help you with your steps varying on your account. There was an issue with the steps but this was just fixed by our team. Previous missing steps won't reappear but you won't lose anymore. Regarding the additional steps do you have any third party app linked to your account? Did you manually log any activities? These scenarios will affect your step count so please check if they apply to your situation. You can also try restarting your tracker.

Let me know how it goes.