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Inspire HR recorded 35,032 steps but didn't get a trophy

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‎07-02-2020 14:41 - last edited on ‎07-12-2020 10:48 by Fitbit Moderator

‎07-02-2020 14:41 - last edited on ‎07-12-2020 10:48 by Fitbit Moderator

35,032 Steps, Almost killed for it. Got 7 new blisters to prove it. It shows Untitdled.png


Where is my new HIGHEST Trophy? 

 

 

Moderator edit: updated subject for clarity

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‎07-12-2020 10:43 - edited ‎07-16-2020 08:37

‎07-12-2020 10:43 - edited ‎07-16-2020 08:37

@rudyten I hope you are doing fine.

 

Sorry to hear that your 35k steps aren't being reflected on your badge area. Could you share a screenshot of what you are seeing on your badges area? Did you manually logged any activities on your account?Also try clearing cache and cookies on your browser.

 

Let me know how it goes.

Alvaro | Community Moderator

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