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Inspire HR recording steps per hour achieved but not transfering correctly to fitbit app

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‎11-14-2020 13:32

‎11-14-2020 13:32

Frustrated. Fitbit says I met my hourly steps 9 times out of 9 but only 8 out of 9 recorded on app. Tried reset and no change. Any ideas what is wrong? Thank you

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‎12-24-2020 16:52

‎12-24-2020 16:52

Hi @DL76 , Thank you for your report on the records on the Fitbit app. 

 

Our team is aware of it and are working to identify a resolution as quickly as possible.

 

We're sorry for any trouble. I appreciate your patience and we look forward to getting you back on track.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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