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Inspire HR removing calories and steps

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‎02-27-2021 10:25 - last edited on ‎03-01-2021 12:13 by Fitbit Moderator

‎02-27-2021 10:25 - last edited on ‎03-01-2021 12:13 by Fitbit Moderator

My Fitbit Inspire HR is removing steps and calories from my tracker. Yesterday I completed a walk that was over 10000 steps and my Fitbit congratulated me on this almost 2 hours later my tracker showed me at 6000 steps. Today at 16:30 I had burned 2600 calories and completed 153 active minutes but at 17:35 I had completed 0 active minutes and burned 2200 calories.

 

 

Moderator edit: subject for clarity

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‎02-27-2021 13:46

‎02-27-2021 13:46

My Inspire (no HR) does this too. My work gives discounts for 30 minutes a day. I have several days where it "loses" minutes and steps. One day it said I have 45 and then when I synched it, it was at 0. Need a fix.

 

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‎02-27-2021 16:48

In response to thomasdl50

‎02-27-2021 16:48

Same thing here! Drives me crazy. I will try Fitbit chat. It is not syncing correctly. Bummer

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