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Inspire HR reset to factory settings

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‎04-19-2021 13:10 - last edited on ‎05-29-2021 07:24 by Fitbit Moderator

‎04-19-2021 13:10 - last edited on ‎05-29-2021 07:24 by Fitbit Moderator

I am trying to clear user data and reset my Fitbit and am unable to do so. Once I clear data, the Fitbit won’t sink and when I pair and set up again, the previous data is recovered. I am trying to start afresh  and need a clean device. 

 

 

Moderator edit: updated subject for clarity. 

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‎04-21-2021 14:51 - last edited on ‎07-25-2023 12:07 by Fitbit Moderator

In response to MakMak

‎04-21-2021 14:51 - last edited on ‎07-25-2023 12:07 by Fitbit Moderator

Welcome to the Fitbit Community, @AniaN. Thanks for sharing your Inspire HR reset inquiry.

As @MakMak mentioned, if you would like to reset all the information of your account, you will need to delete it. You can check help article: How do I add, edit, or delete Fitbit data and activities?

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎04-19-2021 21:12

‎04-19-2021 21:12

Hi, @AniaN! Your data are not associated with your device, but with your account. If you want to start over, you will need to delete your account and set up a new one.

MakMak | Community Council

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Best Answer

‎04-21-2021 14:51 - last edited on ‎07-25-2023 12:07 by Fitbit Moderator

In response to MakMak

‎04-21-2021 14:51 - last edited on ‎07-25-2023 12:07 by Fitbit Moderator

Welcome to the Fitbit Community, @AniaN. Thanks for sharing your Inspire HR reset inquiry.

As @MakMak mentioned, if you would like to reset all the information of your account, you will need to delete it. You can check help article: How do I add, edit, or delete Fitbit data and activities?

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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