08-21-2020 18:48
08-21-2020 18:48
New device resets to zero at midday every day.
its new. It never reset at midnight.
we live in New Zealand.
we started by using the auto settings. Reset at midday.
We changed the advanced settings to New Zealand. Reset at midday.
the device is paired with an iPhone. The date, time, location on the phone are ok.
its just the Fitbit that is behaving like this.
we have updated the software on the Fitbit. Updated the Fitbit app, reset the Fitbit. Paired it again.
it still resets at midday.
08-27-2020
08:32
- last edited on
02-01-2025
07:51
by
MarreFitbit
08-27-2020
08:32
- last edited on
02-01-2025
07:51
by
MarreFitbit
@Varnergar I hope you're doing well!
Let me help you with your Inspire HR resetting at midday and thank you for troubleshooting this issue. This is quite odd taking into consideration that you have checked the settings on the Fitbit app and phone. I suggest you try changing the timezone to a different one (whichever you want to select), save and sync and see if the time is reflected on your Inspire HR. After this manually change it back to the correct one, save and sync.
Let me know how it goes.
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