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Inspire HR resting heartrate has been 10 days the same rate

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‎10-18-2020 22:31 - edited ‎10-24-2020 00:14

‎10-18-2020 22:31 - edited ‎10-24-2020 00:14

 

 

My resting heart rate In the app is now for 10 days the same. It seems me impossible, what can i do to resolve this? Is this a known issue?

 

 

Moderator edit: updated subject for clarity

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‎10-19-2020 04:04

‎10-19-2020 04:04

Hi @Saskinn, it's great to see you in our Fitbit Community. I'm sorry to hear that the heart rate graph of your Fitbit app has been showing the same resting heart rate information.

 

Please make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, log out of the app, restart your phone, open the app and log in. After this, restart your Inspire HR as described in this help article and see if the issue gets fixed after monitoring the graph during the next 48 hours.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎10-22-2020 04:36 - edited ‎10-22-2020 04:36

In response to JuanJoFitbit

‎10-22-2020 04:36 - edited ‎10-22-2020 04:36

I did everything you said it jumped one day to 79 then again 78 ☹

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‎10-24-2020 00:14

In response to Saskinn

‎10-24-2020 00:14

It looks your instructions did help, see picture! Thank you very much! 

0CAF88BD-33D5-4067-A113-5AE21421663E.jpeg

 

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