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It still vibrates when I hit the button. I saw the smile once but haven't seen it since and nothing is working. Very frustrating given its only 2 weeks old. Is there a solution or hard reset?
Same problem, I can see the smiley face and the serial number but that's it. It broke a few weeks after I bought it, never used again. That happened almost a year ago. The Fitbit still does the same when I tried to restart but nothing have change since then. Never buying again a Fitbit.
When this happens to me, which seems to be every few weeks, I find that going into the app and selecting a different clock face solves the problem. It's a dumb workaround that shouldn't be necessary but it gets the job done.
Not sure what happened. according to the app there should be 70+% left of the battery charge. As part of my health insurance we are given 3 challenges to obtain every day and for everyone that we meet we will get $1.00 for my HSA. This is really hurting that.
If you are still having this issue change the clockface from the app. It fixed it for me, there is some bug in their code that causes it once you change it to a diffrent clockface you can swap it back to whatever you want to.
If you are still having this issue change the clockface from the app. It fixed it for me, there is some bug in their code that causes it once you change it to a diffrent clockface you can swap it back to whatever you want to.
I went into the app to change it but couldn't find any for inspire HR. Only Versa models. I know when I first signed up at the beginning of January there were some but now they don't come up
My screen just randomly stopped working too (battery was at half full and it continued to sync to my phone and the buzzer worked. When I put it on the charger, it would not show the charging status, though it buzzed. The app showed the charging status though). It is less than 2 months old. I tried changing the clock face in the app like other posters suggested and the display came back on after the clock face refresh. I wonder if everyone having the problem was using the same clock face. I had mine on the Stats Heavy one (switched it to Raccon). Either way, clearly a glitch on the fitbit end. Hopefully it will be fixed and the Fitbit support folks will post on this thread with the results.
Same here only no smile- no nothing. It vibrates and tracks data, but the screen is dead. It is precisely three months old. It only sort of did what I needed. Definitely not inclined to recommend to anyone.
There was a fix on a previous post that worked for me. You have to put it on the charger and hold the button on the side in for 5 seconds until it resets. It worked.
Well mine made it about a month and now the screen has no display. Seems like a common theme. Alarming how many have this problem. Not impressed with the product. May be my last one.
