Inspire HR scratched screen

[kayla12]

I scratched my screen on the clock-face so I bought Brasso metal polish. I’ve heard it works but also that it makes the scratches worse. Before I attempt to fix it I want to know if it works. If not I’ll get polywatch. But polywatch only works on plastic. Is the  Inspire HR’s screen plastic or glass? 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@kayla12, welcome! It's nice to have you on board! Sorry for the delay in my reply.

Let me help you with your Inspire HR scratched screen. The device has a hardened plastic screen. While we don't suggest you try abrasive materials on your device some members have tried, you can read their findings here.

Let me know how it goes.

[kayla12]

Thanks for the reply! Does using metal polish also work for inspire HR’s or just charge 2’s? 

[Ashleym4242]

Hello,

My inspire HR is less than a year old and also has a crack on the screen. I have no idea how it got there but it is almost like the screen is seperating from the charging back portion. It sucks cause I really like Fitbit products but this is the 2nd screen issue I’ve had on two different models. 

[Grandpart]

Metal polish would be too abrasive. I'd first try a small amount of toothpaste mixed with water. The next step would be a scratch removing polish for CD/DVD's, which also use a hardened plastic.