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Inspire HR screen and charging issues

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‎01-25-2021 06:31 - last edited on ‎01-26-2021 03:17 by Fitbit Moderator

‎01-25-2021 06:31 - last edited on ‎01-26-2021 03:17 by Fitbit Moderator

My Fitbit stopped working today. First it was not allowing me to swipe and only showed the clock. Now the screen is blank. I’ve charged and tried resetting several times with no success. When I press the button I get a quick vibrate and nothing else. Purchased in April 2020 so not even a year old,

 

 

Moderator edit: updated subject for clarity

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‎01-26-2021 03:16

‎01-26-2021 03:16

Hi @Lauralee1129, it's great to see you in our Fitbit Community. Regarding the screen and charging issues that your Inspire HR has experienced, I appreciate the time spent trying to get them resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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