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Inspire HR screen became black and won't turn on

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‎07-12-2021 18:40 - last edited on ‎07-13-2021 05:11 by Fitbit Moderator

‎07-12-2021 18:40 - last edited on ‎07-13-2021 05:11 by Fitbit Moderator

I received my Fitbit Inspire HR Xmas 2019. Now July 2021 I have a black screen and it will only sync when it feels like it. I have done the resets to no avail. Can anyone help? Thanks.

 

 

Moderator edit: updated subject for clarity

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‎07-13-2021 05:10

‎07-13-2021 05:10

@JohnNOVA Welcome to our Fitbit Community. Regarding the black screen and syncing issues that your Inspire HR has experienced, I appreciate the time spent trying to get them resolved before contacting our forums.

 

I noticed that you contacted our Support team and they assisted you via phone and email. In case you have any questions, please reply to their email and they'll be happy to follow up.

 

See you later.

JuanJo | Community Moderator

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