12-26-2021
16:59
- last edited on
12-28-2021
18:27
by
GraceGFitbit
12-26-2021
16:59
- last edited on
12-28-2021
18:27
by
GraceGFitbit
Inspire HR died this afternoon. App shows 69% charge and my days activity until mid day. Now screen is black, doesn't vibrate when I hook up to charge or try to do long press reset. Cleaned connections, tried syncing several ways, turned Bluetooth off then on, uninstalled/ reinstalled app. Now BT doesn't "see" Inspire. Hmmm. Help?
Moderator edit: subject for clarity
12-28-2021 18:46
12-28-2021 18:46
Welcome to the Fitbit forums @irecycle !
Thank you for sharing the details of the issue you're experiencing with your Inspire HR screen. I appreciate your efforts and recommend trying to change the clock face. For more information on how to do that, please see How do I change the clock face on my Fitbit device? If the issue persists, please restart your device by following these steps: How do I restart my Fitbit device?
If this doesn't help you can contact the Support Team.
Keep on visiting the forums!
Have a sparkling, fabulous New Year!
12-30-2021 04:34
12-30-2021 04:34
Thanks for reply.
Inspire HR no longer connects to bluetooth so I cannot change screen, which I did try.
It last synced on Sunday, but has been completed non responsive since then. No vibrations, no lights, nothing.
Pam