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Inspire HR screen black

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‎10-02-2019 16:35 - last edited on ‎10-03-2019 11:42 by Moderator Alum

‎10-02-2019 16:35 - last edited on ‎10-03-2019 11:42 by Moderator Alum

Seems like a common issue. New inspire HR. Screen is black and won’t respond, but app is working. Activity still being monitored.. for now.

Please help! Many thanks!

 

 

Moderator edit: subject for clarity

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‎10-02-2019 22:42

‎10-02-2019 22:42

Hi @Andersonj6  Have you tried restarting the Inspire several times? If that doesnt resolve the issue, please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-03-2019 11:43

‎10-03-2019 11:43

It's great to welcome you, @Andersonj6 and @NellyG, thanks for the input.

 

I was able to see here that our friend @NellyG provided some instructions in order to fix this display issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 😊

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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