Inspire HR screen displaying two screens at once.

[Zek_kez]

Hello. I have had my Fitbit for just about two months and I've noticed that the screen is displaying in an interesting way. It's difficult to see on some screens, but when the large play button, or the charging battery is being displayed I can see that another display is showing. The display that is showing in the back ground looks as if the pixels are burned. I can see what looks like my stats. It's always the same pixels, and they always show the same thing. No matter what screen I can see, when there is enough white space, the "burnt" pixels are a light grey on the white background. The greyish pixels can't be seen when the display is off or when the display has black. I've reset my Fitbit 3 times but still have the issue. Has anyone had something like this, or suggestions as to what I can do?

Moderator edit: Updated subject for clarity 

[NellyG]

Hi @Zek_kez That is really weird! I have flagged a moderator to come and help you

[SilviaFitbit]

A warm welcome to the Community @Zek_kez. Thanks for the details mentioned and the troubleshooting performed. 

It's pretty weird that you're getting this weird display in your Inspire HR. In this case, I've shared your post with our Support team, they will continue assisting you and providing you with options. 

Thanks for flagging the post @NellyG. 

I'll be around if you need further assistance. 

[MBeauSmith]

I'm experienceing the same thing - there appears to be text on top of nearly all the displays.  The only two screens that I can see with an overlay of text are the "second clock" (with the date and battery life display) and the steps; all other displays are distorted by undistringuishable text.  I have cleared all notifcations, so not sure where the text is coming from. Can you offer some suggestions?