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Inspire HR screen does not swipe anymore

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‎09-02-2020 11:01 - last edited on ‎09-10-2020 06:06 by Fitbit Moderator

‎09-02-2020 11:01 - last edited on ‎09-10-2020 06:06 by Fitbit Moderator

Inspire HR does not swipe anymore and I've only had it for 2 months.

 

 

Moderator edit: updated subject for clarity

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‎09-03-2020 02:01 - edited ‎09-03-2020 02:02

‎09-03-2020 02:01 - edited ‎09-03-2020 02:02

Hi @rcarmas0292  Try restarting your Inspire HR several ti,es. If that doesnt fix it you will need to contact Customer Support 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

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‎09-10-2020 06:06

In response to NellyG

‎09-10-2020 06:06

Hi @rcarmas0292, welcome to our Fitbit Community! I[d like to follow up and would like to know if the screen of your Inspire HR can be swiped after trying the restart process that shared my friend @NellyG.

 

In addition, you can also try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

 

Keep @NellyG and me posted on the outcome.

JuanJo | Community Moderator

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