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Inspire HR screen frozen

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‎07-13-2020 06:05 - last edited on ‎07-15-2020 17:07 by

‎07-13-2020 06:05 - last edited on ‎07-15-2020 17:07 by

My tracker is frozen on the clock screen.  I have tried resetting my tracker per the instructions on another post, and nothing is happening. 

 

 

Moderator edit: subject for clarity

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‎07-15-2020 17:06

‎07-15-2020 17:06

Welcome to the Fitbit Community, @CoHarris.

 

I am sorry to hear your Inspire HR tracker is frozen on the clock screen. Thanks for trying to resolve this and I am here to help. Since you've tried to reset your tracker and the issue persists, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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