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Inspire HR screen has developed white lines

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‎11-21-2021 22:59 - last edited on ‎11-23-2021 11:55 by Fitbit Moderator

‎11-21-2021 22:59 - last edited on ‎11-23-2021 11:55 by Fitbit Moderator

Hello,

my Inspire HR screen is not working at all. It started a few days ago with a little white dot in the upper left hand corner instead of the normal clock display. I pressed the button and it went away and went back to the clock. Now a few days later first it showed many vertical lines in the display and later that day it changed to just showing a rectangle of white dots. You can’t see anything on the display except these dots. It resembles the “static” that would show on an old style television when the channel wasn’t being received. I tried resetting , charging etc. please help!

 

 

Moderator Edit: Clarified subject

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‎11-23-2021 11:58

‎11-23-2021 11:58

Hi there, @Nikkib44. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from. 

 

I've seen that you contacted our Support Team after posting here and they've assisted you wtih thi smatter. If you still need help, please feel free to contact them back so they can continue helping you.

 

Have a good day. 

Maria | Community Moderator, Fitbit


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