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Inspire HR screen has lines across it and won't scroll

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‎08-26-2021 03:27 - last edited on ‎08-26-2021 04:03 by Fitbit Moderator

‎08-26-2021 03:27 - last edited on ‎08-26-2021 04:03 by Fitbit Moderator

Screen has lines going across the top of the time. And now won't let me scroll to the date etc. Only had since 06/08/20

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-26-2021 04:05

‎08-26-2021 04:05

@ClaireTodd Welcome to the Fitbit Community! It's great to have you here!

 

Please try restarting your tracker by following the instructions in this help article.

 

Hope this helps.

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-26-2021 07:30

In response to AlvaroFitbit

‎08-26-2021 07:30

Hi, I have tried this a couple of times but no difference, will try again
in a bit
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‎08-26-2021 11:35

In response to ClaireTodd

‎08-26-2021 11:35

@ClaireTodd thank you for confirming that you have restarted your tracker. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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