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Inspire HR screen is black, green light is off

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‎05-26-2021 11:52

‎05-26-2021 11:52

Hi,

I went swimming today. My device (Inspire HR) was working before then.

Since then the device screen is black, and does not turn on even on pressing the side button. The green back light (for heart rate monitor) is also off.

When I plug the device into a laptop, the screen comes up (with all clock faces etc). And after unplugging from laptop, the screen vanishes again.

Tried restart, the smile face comes up, but the device does not vibrate. Issue remains.

Can you please suggest a fix?

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‎05-26-2021 18:44

‎05-26-2021 18:44

Hi @ddattadoe ! A warm welcome to the Community! Thank you for you report and efforts. 

 

As the recommended steps did not helped, the next step would be  to chat with us online or give us a call. Click here to get connected

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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