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Inspire HR screen is black

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‎07-21-2021 00:36 - last edited on ‎07-21-2021 05:08 by Fitbit Moderator

‎07-21-2021 00:36 - last edited on ‎07-21-2021 05:08 by Fitbit Moderator

My screen went black and won’t turn on even though it was charged, i tried recharging but it just appeared a smiley face and then it turned on but the touch did not work. Now it is black again and the green light is not working.

 

 

Moderator edit: updated subject for clarity

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‎07-21-2021 05:07

‎07-21-2021 05:07

@Gio123456 Welcome to our Fitbit Community. Regarding the black screen issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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