04-01-2021 08:40
04-01-2021 08:40
In late January I had the same problem and was advised to attach my fitbit to the charger and hold the button for 5 seconds until a smiley face appeared. It worked that time. This time nothing happened. I've tried multiple times with no luck. What can I do???
Best Answer
04-01-2021
11:08
- last edited on
10-28-2025
08:34
by
MarreFitbit
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04-01-2021
11:08
- last edited on
10-28-2025
08:34
by
MarreFitbit
@ronrabbu I hope you are doing fine.
Thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Hope this helps.
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Best Answer