Inspire HR screen looks like snow, won't hold charge

[CaryBL]

I am having problems with my Inspire HR. Most of the time the screen looks like snow and when the screen does decide to work, it won't scroll from one scree to the next. It also won't hold a charge but for about 2 days. It used to last a week. I did manage to reboot it one time but it seems to have made the issues worse. 

Moderator Edit: Clarified subject

[SilviaFitbit]

@CaryBL Welcome to the Fitbit Community. Thanks for the detailed information shared. 

I appreciate the troubleshooting performed prior to posting. I moved your post to this board, in an effort to keep the forums organized. 

Since a restart has been performed and the screen isn't working as expected, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

For future reference, if you experience battery not lasting, follow these tips to extend your tracker's battery. 

Hope this helps.