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Inspire HR screen not turning on

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‎07-17-2020 08:13 - last edited on ‎07-19-2020 14:35 by Fitbit Moderator

‎07-17-2020 08:13 - last edited on ‎07-19-2020 14:35 by Fitbit Moderator

I did an update last night on my inspire HR and the screen is blank, tried several times to do the soft reset but is not working.   Seems like it's counting steps but I cant see the screen . Please help, 

 

Moderator Edit: Clarified subject

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‎07-19-2020 14:35

‎07-19-2020 14:35

Hi @Whipp, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying our restart process before to posting over here. Because you're still experiencing difficulties with your Inspire HR, let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

I'll be here if you need anything else.

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