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Inspire HR screen only shows time and will not turn off

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‎07-04-2020 01:22 - last edited on ‎07-04-2020 18:27 by Moderator Alum

‎07-04-2020 01:22 - last edited on ‎07-04-2020 18:27 by Moderator Alum

Daughters inspire won’t scroll through data. App working ok.....help please? 

 

 


Moderator edit: subject updated for clarity 

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‎07-04-2020 18:26 - last edited on ‎11-19-2024 08:01 by Fitbit Moderator

‎07-04-2020 18:26 - last edited on ‎11-19-2024 08:01 by Fitbit Moderator

Hi @dangernurse, welcome to the Fitbit Community forums. 

Thank you for the information you've provided regarding the problem with the screen of the Inspire HR screen that only shows time and will not turn off. 

Before considering other options, please make sure that you've followed the steps listed here to complete the long restart procedure.  

In addition, please try changing the clock face option on the device, this has been useful for some users as well. 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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