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Inspire HR screen showing garbled information, does not vibrate.

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‎05-21-2021 05:40 - last edited on ‎05-22-2021 15:14 by Fitbit Moderator

‎05-21-2021 05:40 - last edited on ‎05-22-2021 15:14 by Fitbit Moderator

The screen was not working and the vibration functions stopped working.  I tried resetting it, and now it shows what looks like white noise static. Sometimes the time displays correctly, but swiping to another screen causes the distortion again. 

 

Moderator Edit: Clarified subject

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‎05-22-2021 15:16

‎05-22-2021 15:16

@GMcMillon Welcome to the Fitbit Community. Thanks for the reset performed prior to posting. 

 

I appreciate the details shared. Since a restart has been done, get in touch with our Support team, they'll be happy to continue assisting you. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎07-05-2022 07:00

‎07-05-2022 07:00

This happened to me too. I am guessing by the less than helpful response here that it is completely broken. Only had the thing for two years.

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