help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR screen shows dots only

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-04-2021 11:59 - last edited on ‎07-05-2021 05:10 by Fitbit Moderator

‎07-04-2021 11:59 - last edited on ‎07-05-2021 05:10 by Fitbit Moderator

Hi,

 

My fit bit start having issues to roll down or up the screen and then suddenly, I only see dots no images.  Black background and green dots.  I restarted but it did not help. It does not have any scratch.

 

What can I do? Is it fixable? 

 

I have used for a year only. 

 

Thank you,

 

Gloria

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-05-2021 05:09 - last edited on ‎09-10-2025 12:18 by Fitbit Moderator

‎07-05-2021 05:09 - last edited on ‎09-10-2025 12:18 by Fitbit Moderator

@GloCali Welcome to our Fitbit Community. Regarding the screen issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes