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Inspire HR screen shows dots only

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‎07-04-2021 11:59 - last edited on ‎07-05-2021 05:10 by Fitbit Moderator

‎07-04-2021 11:59 - last edited on ‎07-05-2021 05:10 by Fitbit Moderator

Hi,

 

My fit bit start having issues to roll down or up the screen and then suddenly, I only see dots no images.  Black background and green dots.  I restarted but it did not help. It does not have any scratch.

 

What can I do? Is it fixable? 

 

I have used for a year only. 

 

Thank you,

 

Gloria

 

 

Moderator edit: updated subject for clarity

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‎07-05-2021 05:09

‎07-05-2021 05:09

@GloCali Welcome to our Fitbit Community. Regarding the screen issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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