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Inspire HR screen swiping issue

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‎09-18-2020 19:42 - last edited on ‎09-19-2020 04:13 by Fitbit Moderator

‎09-18-2020 19:42 - last edited on ‎09-19-2020 04:13 by Fitbit Moderator

My Fitbit HR stopped scrolling.  Tried resetting it and changed clock face.  It didn't work.

 

 

Moderator edit: updated subject for clarity

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‎09-19-2020 04:12

‎09-19-2020 04:12

Hi @JorgeDario, welcome to our Fitbit Community.Regarding the swiping issue that your Inspire HR has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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