Inspire HR screen unreadable. Water damage?

[AmandaDia]

My screen is showing a black & white square. Lines? Sometimes just a white square. Like a broken computer screen. It looks like there might be water inside. Which all I have done is wash my hands, no swimming or showering with it in. So why did this screw up so easily? I tried to reset. No happy face. Still syncing. Shoukd injustice trybto see if it resolves by drying out. Isn't Inspire HR supposed to be somewhat waterproof? 

Moderator Edit: Clarified subject

[AlvaroFitbit]

@AmandaDia It's great to see that you've visited the Fitbit Community!

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Hope this helps.

[AmandaDia]

I contacted support via Twitter and they created a case #. I got an email. Sent my info. Waiting for reply?? 🤷🏼‍:female_sign: Trackervstill unreadable.

[AlvaroFitbit]

@AmandaDia thank you for reaching out to our Support team. I was informed that you also used the Chat channel and that they have already reviewed the issue with you and provided options. 

See you around!