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Inspire HR screen unresponsive to swipe movement

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‎09-15-2019 18:45 - last edited on ‎09-16-2019 12:55 by Fitbit Moderator

‎09-15-2019 18:45 - last edited on ‎09-16-2019 12:55 by Fitbit Moderator

I’ve had my Fitbit inspire for less than a year. The screen is unresponsive to swiping, but the screen tap still works as well as the button. How do I resolve this issue?

 

 

Moderator edit: updated subject for clarity

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‎09-16-2019 12:58 - last edited on ‎01-31-2025 10:51 by Fitbit Moderator

‎09-16-2019 12:58 - last edited on ‎01-31-2025 10:51 by Fitbit Moderator

@BlazeRunner_1 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your unresponsive screen. Please restart your tracker by following these suggestions.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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