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Inspire HR screen won't display anything but the Fitbit website

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‎01-02-2021 04:44 - last edited on ‎01-04-2021 05:21 by Fitbit Moderator

‎01-02-2021 04:44 - last edited on ‎01-04-2021 05:21 by Fitbit Moderator

Just had an Inspire HR for Christmas. Set up the app set up my android which is recognised by the app. Keeps saying it's synced but nothing on the actual watch. It just shows the website address. Tried following troubleshooter steps. Still nothing.

 

 

Moderator edit: updated subject for clarity

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‎01-04-2021 05:21

‎01-04-2021 05:21

Hi @Jhill1952, welcome to our Fitbit Community. Since you mentioned that your Inspire HR shows the Fitbit website only, I'd like you to restart it as advised in this help article. After this, make sure that you followed the setup process as instructed in this help page.

 

Finally, monitor your Inspire HR and see if it displays your stats and clock face properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎01-04-2021 07:45

In response to JuanJoFitbit

‎01-04-2021 07:45

I have the same issue with my daughter's Inspire HR. I followed the restart and setup process as you suggested here, but I still get the Fitbit website across the screen nothing else.

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