Inspire HR screen won't swipe

[ashleymurray]

My fitbit has recently stopped letting me scroll through other screens. It will only show the time. I did the resetting as suggested with no luck. I've let it completely die and recharge with no luck. Any support would be appreciated.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @ashleymurray, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Inspire HR won't scroll to any display. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

Let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.

[rachel1582]

I am having the same problem with my Fitbit. What can I do to fix this? I’ve already tried restarting without it helping. 
Thank you 

[ashleymurray]

The support team did contact me with a solution of updating my fitbit but unfortunately it has not solved the problem. 

[KB51]

Me too since 20th. Maybe its a Fitbit Problem rather than individual. 

[Buckleys3]

I am having the same problem its stuck on 0 messages nothing new here

[Newberg]

I am having the same problem. I did all the same things others tried. It still only shows the time. What else can I try?