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Inspire HR screen won't turn off

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‎04-05-2022 10:02 - last edited on ‎04-09-2022 09:21 by Fitbit Moderator

‎04-05-2022 10:02 - last edited on ‎04-09-2022 09:21 by Fitbit Moderator

I cannot get the screen to turn off.  The button won't turn it off, I reset the device and changed the clock face ( since I saw that suggestion when the device remains black).  What is causing this?

 

Moderator Edit: Clarified subject

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‎04-09-2022 09:22 - edited ‎07-17-2023 04:00

‎04-09-2022 09:22 - edited ‎07-17-2023 04:00

Hi there, @Pegasusa. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand where your concern is coming from. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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