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Inspire HR screen won't turn on

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‎07-04-2021 22:23 - last edited on ‎07-05-2021 05:06 by Fitbit Moderator

‎07-04-2021 22:23 - last edited on ‎07-05-2021 05:06 by Fitbit Moderator

My inspire screen has no display. The tracking is still working through the app, the green light is on, the battery has a charge, but there is no display. 

 

First the clock froze, so I changed the clock face and that worked for a day. Then the whole display went out. I've read through the suggestions here and tried both the 5 and 15 second restarts to no avail. 

 

Any help would be great!

 

 

Moderator edit: updated subject for clarity

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‎07-05-2021 05:06

‎07-05-2021 05:06

@Ryan11235 Welcome to our Fitbit Community. Regarding the screen issue that your Inspire HR has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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