Inspire HR screen won't turn

[amygfit9]

After swimming my Inspire HR stopped functioning. The screen was left black, the heart rate monitor green light was blinking rapidly and it wouldn't charge. I check the back of it and it appears that there is water bubbles in the heart rate monitor. My Fitbit is water safe and considering I have done it multiple times with no issues, I thought it would be okay. Please help! Has anyone else had this problem?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@amygfit9 It's great to see you in our Fitbit Community. I totally understand how you feel about the screen issue that your Inspire HR has experienced.

I'd like you to try the troubleshooting steps that are listed in this help article. After this, charge your Fitbit device completely and see if the issue gets fixed.

Hope this helps.

[amygfit9]

Hi. My Fitbit will not restart. I tried that and I did get a smiley face but after that nothing happened and it still will not charge/turn on. I've tried restarting it since then and now nothing happens. 

[JuanJoFitbit]

@amygfit9 Thank you for getting back and trying the recommended steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.