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Inspire HR screen wont turn on

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‎09-21-2019 12:31

‎09-21-2019 12:31

My device's screen wont turn on. The green light at the back is on tho. I tried plugging in onto the charger and tries pressing the button for 10 sec.nothing works. I'm not even getting the smiley face. Can someone please help me.

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5 REPLIES 5

‎09-21-2019 19:23

‎09-21-2019 19:23

I am having the same problem!

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‎09-24-2019 18:28

‎09-24-2019 18:28

I'm also having this issue... I just bought mine last month too! If anyone knows what to do I'd be greatful...

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‎09-25-2019 06:45

‎09-25-2019 06:45

Attach it to the charger and hold the button in for at least five seconds. It worked for me.

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‎09-25-2019 11:26

‎09-25-2019 11:26

Reset your clock face and it should come back on.  This has happened to me more than once and that is the only way I could get it back on.

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‎09-25-2019 12:22

‎09-25-2019 12:22

I had same issue just the other day.  Just put it on the charger and press and hold the button to reset your fitbit. 

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