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Inspire HR self restarts and battery draining issues

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‎12-13-2020 00:45 - last edited on ‎12-14-2020 03:17 by Fitbit Moderator

‎12-13-2020 00:45 - last edited on ‎12-14-2020 03:17 by Fitbit Moderator

Just recently my fitbit started to crash/reset itself when I'd go to start a workout on my Inspire HR. The last time it did I checked the app and it said I'd done 1900+ workout. The battery has also started draining incredibly fast and showing no low battery warning symbol anymore. Did a recent update just F it all up? I'm going to try to do a reset but I'm almost scared if I do it won't pair again or something.

 

 

Moderator edit: updated subject for clarity

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‎12-14-2020 03:16

‎12-14-2020 03:16

Hi @nmtsander, it's great to see you in our Fitbit Community. I totally understand how frustrated you feel in regards the self restarts and battery draining issues that your Inspire HR has experienced.

 

Please try the restart process since this has been helpful for this type of issues. To do so, follow the steps listed in this help article. After this, follow the tips included in this help page in order to improve the battery life of your Inspire HR.

 

Finally, monitor your Fitbit device during the next 24 hours and see if the issues get fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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