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Inspire HR showing 001 error

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‎11-20-2020 13:15 - last edited on ‎11-20-2020 14:15 by

‎11-20-2020 13:15 - last edited on ‎11-20-2020 14:15 by

Hi, I'm having this problem too. After following the steps on restarting, the screen turned black and will not turn back on. It's been a few days so I've tried a few times to connect it to the charger and hold the button down until a smiley face appears, but nothing happens. When connecting it to the charger, it doesn't even vibrate to indicate that it's connected. 

 

 

Moderator edit: subject for clarity 

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‎11-20-2020 14:17

‎11-20-2020 14:17

Welcome to the Fitbit Community, @BMRC18.

 

I appreciate your participation in the Forums and sharing that your Inspire HR is showing 001 error. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Since you've tried to restart the tracker, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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