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Inspire HR showing Fitbit logo and 001

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‎09-09-2020 09:19 - last edited on ‎09-09-2020 18:36 by Fitbit Moderator

‎09-09-2020 09:19 - last edited on ‎09-09-2020 18:36 by Fitbit Moderator

Hi my fitbit stopped so I followed the restart guide and the smile face logo came on and then vibrated, the screen went blank and few mins later its coming up as the diomond logo 001 on the screen and won't let me swipe or anything. 

 

Moderator Edit: Clarified subject

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‎09-09-2020 18:36

‎09-09-2020 18:36

Hi @Ninacko, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. To better assist you with this, can you please share with me a picture of what your Inspire HR is currently showing? You can refer to this post for instructions on how to attach an image into your post. 

 

Looking forward to your reply.

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