help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR showing an straight line

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2021 07:14 - last edited on ‎02-28-2021 09:04 by Moderator Alum

‎02-27-2021 07:14 - last edited on ‎02-28-2021 09:04 by Moderator Alum

I had an Inspire HR that stopped working after one year.  I bought another one, charged it, went through the setup process successfully, but the watch only shows a straight horizontal line instead of the time.  The Ap says it is synced, but it does not transmit data. It does not work right out of the box. Any advice?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-28-2021 09:05 - last edited on ‎05-12-2025 04:43 by Fitbit Moderator

‎02-28-2021 09:05 - last edited on ‎05-12-2025 04:43 by Fitbit Moderator

Welcome to the community, @straightline.

Sometimes, when the devices show a straight line, that means that your tracker is updating. If you are having any type of problems with this process, I recommend checking the article: Why can't I update my Fitbit device? and follow the instructions provided there.

Have a good day!

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes