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Inspire HR showing incorrect time

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‎03-24-2020 03:48 - last edited on ‎04-10-2020 05:37 by Moderator Alum

‎03-24-2020 03:48 - last edited on ‎04-10-2020 05:37 by Moderator Alum

My Fitbit changed time when I entered a different time zone. I am back in my normal time zone and it did not update. I have  tried resetting it and it is still incorrect. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎04-10-2020 05:39

‎04-10-2020 05:39

Welcome to the Community, @Mdlance.

 

I am sorry for the delay in respond, due to recent events affecting our operations, support options are limited and wait times are longer than usual.

 

Thanks for troubleshooting this timezone issue, if your Fitbit isn't showing the correct time, I recommend changing the timezone to a completely different one, sync the device, put the correct time and sync again.

 

To change the time, follow the steps in the article: How do I change the time on my Fitbit device?. Also, make sure that the device you are using for this has the correct time.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-14-2020 05:00

In response to AlejandraFitbit

‎04-14-2020 05:00

Thank you, changing the zone to another one and then back actually worked. Guess it just got caught in a loop. 

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