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Inspire HR showing steps while I sleep

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‎03-16-2021 05:19

‎03-16-2021 05:19

Hello, 

I woke up this morning to my fitbit saying I had 51,283 steps. I checked the app and it looks like all the steps came in at a single moment sometime in the 4am hour. Needless to say this isn't accurate! I wear my fitbit all night so it doesn't come into contact with anything vibrating. I tried syncing and that did nothing. 

Any ideas as to how to remove these steps and why this may have happened?

 

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‎03-17-2021 04:47

‎03-17-2021 04:47

@Ceimes Welcome to the Community. 

 

This is odd. Do you have any third party apps linked to your account or have you manually logged any activities? These could explain the phantom steps you see tracked during your sleep. Try logging a driving activity to negate these steps and check the things I mentioned to see if they are influencing this in any way.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-25-2021 19:09

In response to AlvaroFitbit

‎05-25-2021 19:09

I only had this happen to me the one time and I was able to add driving and
it cancelled out the steps.
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‎05-27-2021 12:43

In response to Ceimes

‎05-27-2021 12:43

Thank you for your reply, @Ceimes.

 

I am glad to hear that you were able to fix this issue. Thanks for the update, I hope you continue enjoying the Fitbit experience and working on your goals. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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