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Inspire HR shows 001 error screen

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‎08-05-2019 23:23 - last edited on ‎08-06-2019 09:15 by Fitbit Moderator

‎08-05-2019 23:23 - last edited on ‎08-06-2019 09:15 by Fitbit Moderator

As of last night I have had this screen on my fitbit and am unable to do anything with it. Before I had this it wouldnt charge and I kept getting the smiley face when I tried to reset 

 

 

Moderator edit: updated subject for clarity

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‎08-06-2019 09:23 - last edited on ‎06-24-2025 07:16 by Fitbit Moderator

‎08-06-2019 09:23 - last edited on ‎06-24-2025 07:16 by Fitbit Moderator

@Sheeno79, welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Inspire HR showing this error message and thank you for restarting your device. Since the issue persist please let our Support team know about this. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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